Are websites built by Nomaden Lab safe from hackers?
We implement high-level security standards on your website system to minimize cyber attack risks and maintain stable performance. However, staying “safe from hackers” ultimately depends on how you manage and maintain your site.
Do I get a free SSL certificate?
Yes. In accordance with our pricing packages, all websites include an SSL certificate (HTTPS) to ensure that data encryption between visitors and your website remains secure.
What happens if there is a technical issue or a system error?
If you are still within your maintenance period, we will handle those issues. We constantly monitor your website system to ensure it runs smoothly without disruption.
Is there a routine data backup feature?
Yes. We provide a Weekly Backup feature, ensuring your website data always has a recent copy should a restoration be needed at any time.
Who has full control over my website?
You do. After the final payment is settled, full access to the administrator dashboard will be handed over to you. We respect our clients’ full ownership of their digital assets. However, access to the server panel is only provided for Advanced to Custom packages.
How does Nomaden Lab protect your business data privacy?
We are committed to protecting your privacy. All information and business data you provide during the development process are used solely for the purpose of your website project.
Are my transaction details recorded in Nomaden Lab’s system?
No. We do not store your banking details or credit card information. All payments are processed through official banking channels or encrypted third-party platforms.
Will my website be protected from spam?
Yes. We install basic security filters on contact forms to prevent junk messages (spam) from entering your email inbox.
How does the maintenance system keep the website secure?
We perform regular system updates to patch security vulnerabilities and ensure all features remain compatible with the latest technology.
What happens when my maintenance period ends?
Basic security systems will continue to function, but our regular updates will cease. You can upgrade or extend your maintenance period through our add-on services. Check [this page] for more details.
Is the system used legal?
We guarantee that all licenses and components used in your website are legal and official to avoid security risks associated with pirated products.
